WISE WORDS FOR LIFE PRIVACY POLICY

Last updated: 30 March 2026

1. INTRODUCTION

This Privacy Policy describes how Wise Words For Life (Pty) Ltd (“we”, “us”, “our”, or the “Company”) collects, uses, processes, stores, shares, and protects your personal information when you:

  • Visit our website or funnels hosted on Systeme.io

  • Purchase products, courses, or services

  • Subscribe to emails, newsletters, or free resources

  • Interact with us via forms, bookings, or customer support

(collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. DATA CONTROLLER

Wise Words For Life (Pty) Ltd
Owner: Shannon Shepley
Website: www.wisewordsforlife.com
Email: info@wisewordsforlife.com

We are the data controller responsible for your personal information.

3. DATA PROCESSORS

We use trusted third-party service providers (“data processors”) to operate our Services, including:

  • Systeme.io (website hosting, funnels, email marketing, course delivery)

  • Payment processors (e.g. PayPal)

  • Analytics providers (e.g. Google Analytics)

  • Advertising platforms (e.g. Meta/Facebook Ads)

  • Cloud storage and IT service providers

These processors act on our behalf and are required to protect your data.

4. APPLICABLE DATA PROTECTION LAWS

Depending on your location, your personal information is processed in accordance with:

  • GDPR (European Union)

  • UK GDPR

  • Applicable international data protection laws

  • POPIA (South Africa)

5. TYPES OF INFORMATION

Personal Information

Information that identifies you, such as:

  • Name

  • Email address

  • Phone number

  • Billing details

Non-Personal Information

  • Browser type

  • Device information

  • Usage data

6. HOW WE COLLECT INFORMATION

We collect data:

  • Directly from you

  • Automatically (cookies, tracking tools)

  • From third-party providers

7. OPTIONAL PROVISION OF INFORMATION

You may choose not to provide certain information, but this may limit access to some Services.

You may use parts of our website anonymously where possible.

8. PERSONAL INFORMATION WE COLLECT

We may collect:

  • Contact details

  • Transaction information

  • Account details

  • Usage data

  • Marketing preferences

  • Support communications

9. PAYMENT PROCESSING

We use a third-party payment processor, PayPal, to securely process payments.

When you make a purchase, your payment information (including card or bank details) is collected and processed directly by the payment provider in accordance with their own privacy policies.

We do not store, process, or have access to your full payment card details.

We may receive limited information from the payment provider, such as your name, email address, billing country, and payment confirmation, in order to fulfil your order and maintain our business records.

10. HOW WE USE YOUR INFORMATION

We use your data to:

  • Provide services

  • Process transactions

  • Communicate with you

  • Send marketing (if opted in)

  • Improve our Services

  • Run advertising

  • Prevent fraud

  • Comply with legal obligations

We may also:

  • Analyse user behaviour

  • Combine data from different sources

  • Review data to improve performance

11. LAWFUL BASIS FOR PROCESSING

We rely on:

  • Consent

  • Contract

  • Legal obligations

  • Legitimate interests

12. EMAIL MARKETING & TRACKING

We may send emails and track opens and clicks. You can unsubscribe at any time.

13. COOKIES & TRACKING

We use cookies and tracking tools for analytics, functionality, and advertising.

14. DATA SHARING

We may share data with:

  • Service providers

  • Legal authorities

  • Business partners (where permitted)

We do not sell personal data.

15. INTERNATIONAL TRANSFERS

Your data may be transferred internationally with appropriate safeguards.

16. DATA RETENTION

We retain data based on:

  • Relationship duration

  • Legal requirements

  • Business needs

17. YOUR RIGHTS

You may:

  • Access data

  • Correct data

  • Delete data

  • Withdraw consent

  • Object to processing

18. POPIA RIGHTS

South African users may lodge complaints with the Information Regulator.

19. SECURITY

We implement safeguards but cannot guarantee absolute security.

20. CHILDREN

We do not knowingly collect data from children under 13.

21. THIRD-PARTY LINKS

We are not responsible for external sites.

22. GOVERNING LAW

South African law applies.

23. CONTACT

Wise Words For Life (Pty) Ltd
Email: info@wisewordsforlife.com

24. DISCLAIMER

This policy is for general information and not legal advice.